Our Vision
Mission Statement
We are Snow & Ice Management professionals dedicated to providing proactive assistance through superior customer service, effective monitoring, & cost efficiencies while promoting safe practices through effective communication, education, training and tools to insure safety of our client’s properties.
Our mission is simple: We aim to provide our clients with peace of mind when dealing with extreme weather conditions. By forming a partnership with you, we can free you to focus on other priorities while we focus on eliminating wintertime obstacles in the way of your business. We depend on people who are driven by a hard work ethic, and whose conduct and decisions are based on ethical business practices. Our desire is to conduct a profitable business in a way that will bring Glory to God.
Quality Policy
About Time Snow delivers snow and ice management services that exceed our contractual obligations through continual improvement of our quality management system and our emphasis on customer satisfaction. We are committed to delivering our service with integrity, respect, and technical knowledge. We aim to ensure professionalism and safer communities by implementing the essential skills and practices of the industry, as well as our commitment to comply with the industry standards. Everyone employed by About Time Snow are dedicated snow professionals who respect and value all of our competitors, and seek to provide innovative practices to advance and secure the industry as a whole.
Core Values
We hold that we will conduct all areas of our business with integrity, consideration for others and morality based on Christian principles.
Relationships with Clients
Our clients are the driving force of our business and we will strive to maintain the highest standard of customer service possible. We will never accept mediocrity in our level of service performed and will always aim for excellence.
We will treat every client with:
-
Honesty
-
Impartiality
-
Respect
-
Courtesy
-
Positive Attitude
-
Consistency
Our Employees
The well-being of the About Time Snow employees is vital to our success. Our desire is to positively impact the health, happiness and personal development of our employees.
We are committed to providing
-
A safe working environment
-
An environment conducive to personal growth and creativity
-
A respectful and considerate workplace
-
A workplace free of discrimination
-
A healthy profit to continue to provide for growth and opportunity